Product Information

Our products have no preservatives. Our delicious protein-packed products last two weeks if kept in a cool, dry place. 5-15 seconds in the microwave brings out our fresh-from-the-oven taste.

When frozen, they can last up to 3 months and they taste amazing right out of the freezer. When freezing, we suggest keeping them in their packaging and placing them in zip-lock bag.

Many people today are looking for products that contain no wheat. If you fall under the category of being wheat intolerant then you should know that all of our baked goods are wheat-flour free.

Everything is high in dietary fiber because we use rolled oats and grind them into flour. Cooking with oat powder lowers the carbohydrates and increases your dietary fiber intake.

No, we are not Gluten-Free. We grind the finest rolled oats into flour to make our products wheat free and higher in dietary fiber. However, we are baked in a facility that uses gluten in other products, so we are NOT certified gluten free.

Fat-free products usually taste like the box they come in. In addition to adding balance to our cookies and brownies, taste has always been a top priority. We have found that when something is fat-free, people eat double the amount. The added whey protein helps fill you up, so you don’t feel like eating more and more. Remember, balance is the key.

Our Pumpkin Walnut Chocolate Chip Cookies and Pumpkin Walnut Blondie are offered every October till around the end of the year. (sometimes we bake them all the way up to 02/01!) Sign up for our newsletter to hear about seasonal flavors coming back and when they are leaving so you can stock up.

So many Protein Bakery eaters are vegetarians. Finding a protein source that is also a delicious sweet treat is not easy, and our vegetarian customer base is very complimentary and very vocal.

First, you should know that Whey Protein is a dairy protein and comes from cow's milk. It does NOT come from animal flesh. We are a great product for vegetarians, not for vegans. Secondly, Whey Protein contains sufficient levels of all essential amino acids. Did you know that plant proteins tend to be limited in one or more essential amino acids? In fact, whey protein isolate has approximately 50% more leucine (an amino acid that plays a key role in promoting muscle protein synthesis and muscle growth) than soy protein.

Please remember we are bakers, not doctors. However, many diabetics love The Protein Bakery. The added protein helps to prevent a spike a blood sugar. We are so lucky to hear fabulous feedback from people that really enjoy our product and are diabetic. We suggest the cookies over the brownies as they have a lower sugar content. As with anything, check with your doctor first if concerned.

Our products are certified KOF-K Dairy Kosher (ID 7AMKC) except coffee, milk and dry shakes.

Protein

Protein is a major component of enzymes, hormones, body tissues, the immune system, and virtually every cell and fluid in the body. Protein is made up of building blocks called amino acids. Amino acids can be synthesized in the body, but nine of them, called essential amino acids, must be ingested from food.

Whey protein is the name for a collection of globular proteins that can be isolated from whey, a by-product of cheese manufactured from cow's milk.

The recommended daily allowance (RDA) of protein is 0.8 grams per a kilogram of body weight. For example, a 130 pound sedentary adult needs 47 grams of protein per a day. This requirement increases with activity, and an adult who exercises regularly needs about 70 grams of protein per day. Athletes need more protein in their diet, often as much as twice the recommended daily allowance.

Athletes use protein to help repair muscle tissue after a hard work-out.

Expected mother’s protein needs increase up to 33% during pregnancy.

Aging adults combine good nutrition with adequate amounts of high quality whey protein to help limit muscle and bone loss over time during aging.

Healing wounds and surgical incisions require increased amounts of protein and amino acids to initiate the growth of new skin cells during the healing process.

Hypertensive individuals use whey protein to help reduce their high levels of blood pressure which is the leading cause of heart disease and stroke.

People with high cholesterol turn to whey protein to help reduce their cholesterol levels.

Safe for children because it will not spike their blood sugar levels.

Diabetics who need to carefully manage food intake use whey protein because it helps control blood glucose levels in their body and for weight management.

Weight management is promoted by whey protein because it helps stabilize blood glucose levels by slowing the absorption of glucose into the bloodstream. This in turn reduces hunger by lowering insulin levels and making it easier for the body to burn fat. Whey protein also contains bio active components that help stimulate the release of two appetite-suppressing hormones. Adding whey protein to a mid-day snack or beverage provides healthy energy and may help control food intake at the next meal.

Glutathione is found in whey protein and acts as an antioxidant required for a healthy immune system.

Store Information

Yes! Visit us at our flagship location. Experience our online bakery as a brick and mortar store! Stephen designed it with the most important people in mind—YOU. It’s his vision of a neighborhood bakery; warm and inviting and buzzing with fresh energy. (And fresh-baked snacks and gifts.) Enjoy the excellent customer service you’ve come to expect, now face to face. We’ll help you find a great gift box or outfit a special celebration.

We are located at 144 W 19th Street in New York City, near the corner of 7th Avenue. Just bring your appetite and sense of adventure. (The place is sweet to look at too.)

Most retail stores that carry our products are on the East Coast. New York City is saturated with cafes, natural food stores and fitness gyms that carry our product line. Still, the best way to get our delicious cookies, brownies and blondies is here online and you can select from our entire product line here.

We get our freshest products to you as soon as possible. Orders are shipped Monday to Friday from our location in New York City, with weekend orders shipped by the following Monday (excluding Holidays), including priority shipments. Orders are processed and shipped within 48 hours. For standard overnight deliveries, call 888.459.6652 to confirm.

For more questions regarding shipping, please visit our Shipping Policies page.

The prices of our products in other currencies can be displayed based on the current exchange rate on XE.com, but all orders are processed in USD at checkout. Credit card foreign exchange fees may apply.

Any order that is sent to a third party does not include an invoice. If you order a gift, your confirmation email is your receipt.

During the checkout process, there will be a box to enter a gift message or special instructions for your order.

The remaining balance is displayed at checkout beside the gift card when applied to a cart. Customers can also check their balance by visiting the unique gift card link sent via email.

Yes. We have a secure shopping cart that is Level 1 PCI-DSS compliant. The orders are encrypted via 128-bit SSL certificates. In 14 years of business we have never had a problem. We do not even see your card number. If we need to credit your account, we will need to get the card number from you over the phone.

In an effort to be more eco-friendly, we do not have a mail catalog. Our website is our catalog and is updated frequently. Sign up for our newsletter at the bottom of the page to keep informed with our latest new.

Throughout the years, we have donated cookies and brownies to the City Harvest program in New York City. We have done this since our first month in business in 1999. The only exception to this was after September 11th. The founder of The Protein Bakery ran the hot food service on Monday's in St. Paul's Chapel at Ground Zero. Aside from overseeing the hot food served, he brought down hundreds of cookies and brownies for the people performing the search and rescue effort. The Protein Bakery has also donated product to fund-raisers for breast cancer, HIV, local children's schools and battered women shelters.

Rewards Program

In order to join the program, just click "Create a store account".* Once you have done it, you are welcome to participate in all actions we have prepared for you to earn points.

*Wholesalers and Corporate customers are not eligible for the Rewards & Loyalty Program

You can earn points by completing actions listed in rewards tab. Just click on "Rewards" tab to see the list of activities available for you to take part.

Its very simple and straightforward. Just click on "Rewards" tab and you will see the list of all discounts you can redeem your points for.*

*Discount codes are not combinable or stackable with any other discount codes.

No, discount codes are not combinable or stackable with other discount codes. You may only use one discount code per order.

Discounts

Discount codes are not stackable. You cannot use more than one discount code in a single order.

Yes, Black boxes are non discountable items.

Subscriptions

Step 1: Once you logs into our website and goes to
Account page, you will see this type of interface. To manage your
subscriptions, you will need to click on ‘Manage Subscriptions.'

Step 2: You will then be redirected to the subscriptions’ page, where you can:

  • Edit the frequency of the subscription
  • Update payment information
  • Cancel the subscription for a product.

For more detailed explanation you can visit this page.

Step 1: Log into Account/user profile page in your website

Step 2: Click on the Manage Subscription button.
Step 3: Navigate to Scheduled orders.

Step 4: Click on 'Skip Order' for the upcoming order you wish to skip

Functionality live
For your customers to add/swap new products to their subscriptions, they will need to follow the below steps:

Step 1: Log into their account/user profile page on your website.

Step 2: Navigate to 'Manage Subscription'

Step 3: Click on the subscription order that they wish to modify.

Step 4: Search the product or product variation that they wish to add/swap.

If the modification is an addition of a new product to the existing product in the subscription (for example: a customer adding diaper cream to the recurring order of diapers), then the customer does not have to do anything else. The product addition is complete.

If the modification is a product swap within an existing subscription (for example: a customer swapping a size 3 diaper with a size 4 diaper), then the customer will have to,

Step 5: delete the product they no longer want, from their recurring order.

For more detailed explanation you can visit this page.

Still got questions?

Please contact us, we will get in touch as soon as possible.